Inventory concepts

Five ideas make your property bookable: room types, rooms, rates, availability, and the go-live switch.

Room types

A room type is a kind of room you sell, not an individual door. 'Standard Double', 'Executive Suite', '6-Bed Dorm' are room types. Prices and availability are set per room type.

There are three ways a room type can be sold. Private: the guest books the whole room ('Standard Double'). Shared: the guest books a bed in a dorm, and you say how many beds each room has. Entire place: the guest books the whole property or unit ('Lake House'), optionally with a one-time cleaning fee.

Rooms

Rooms are the physical units behind a room type: Standard 1, Standard 2, Standard 3. The console assigns a specific room automatically when a booking is confirmed, and your front desk can reassign at check-in.

Rates

A rate is what one night costs, per room type, per date. You set rates across a whole date range in one action ('K450 a night for the next 90 days') and can adjust individual dates later, for example for peak weekends.

Rates are in Zambian Kwacha. The guest sees exactly what you set, and they pay you at the property.

Availability

Availability is how many units of a room type can be sold per night. If you have 5 standard rooms but keep one for walk-ins, set availability to 4. Confirmed bookings reduce it automatically; cancellations give it back.

No availability on a date means the date cannot be booked in the app. That is your stop-sell lever, and it is what grays a night out in the app's calendar.

Restrictions

Optional rules per date range: minimum stay ('at least 2 nights on holiday weekends') and stop-sell (block app bookings while keeping the dates open for your own walk-ins).

Going live and pausing

'Accepting reservations' is your property-level switch. Off means the app shows your listing but will not take bookings; on means bookable wherever rates and availability exist. Your walk-in and phone reservations in the console work regardless of this switch.

Questions? Email support@mail.tulo.homes.