Tulo Africa
Support.
We are a small team in Lusaka. Write to us and a person reads it.
Contact us
Something not working, a place listed wrong, or a question about the app? Email hello@mail.tulo.homes and we will get back to you. Expect a reply within a couple of days.
Tulo is a product of Atlas Creative House, 4th Street, Ibex Hill, Lusaka, Zambia. Post reaches us there; email is faster.
Report a listing problem
If a phone number does not answer, a pin is in the wrong spot, or a place has closed, tell us which place and what is wrong. Every report is checked by a person before we change the listing.
A booking or a charge
For anything about a booking you placed or a fee you were charged, email support@mail.tulo.homes with your booking reference. The rules we follow are in refunds & cancellations.
Your account and data
You can delete your account any time in the app under Profile, then Delete account. For anything else about your data, see the privacy policy or email us.
Running a property
Questions about listing your property, the Console, or the API go to the same address. The for properties page has the overview, and the documentation has the detail.